Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, processing times may be delayed slightly.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 7–10 business days
- Express Shipping (if offered): 2–5 business days
Delivery times are estimates and may vary depending on your location and carrier delays.
Shipping Locations
We currently ship to:
- Domestic (Canada/US depending on your store setup)
- Selected international locations (if applicable)
If your country is not available at checkout, we are unable to ship to your location at this time.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
We are not responsible for delays caused by carriers, customs, or other shipping disruptions. If your package is significantly delayed, please contact the shipping carrier first, then reach out to us for support.